FAQ

FAQ (International Customer Questions)
Frequently Asked Questions (FAQ)
Q: Is your Hojari Frankincense authentic?
A: Yes, we provide 100% authentic, high-grade Omani Hojari Frankincense, sourced directly from the Dhofar region in Oman.
Q: Do you ship to my country?
A: We offer worldwide shipping to ensure customers globally can enjoy our premium products.
Q: How should I store Frankincense?
A: Store in a cool, dry place away from direct sunlight to preserve the aroma and quality.
Q: What if my package is delayed?
A: International shipping can sometimes face customs delays. We provide tracking for all orders; however, if you have concerns, please reach out to our support team.